Shipping Policy

Thank you for shopping with Sparkle and Crown! Each item is carefully prepared and packaged before making its way to you. Please review our shipping information below before placing your order.

Processing Times

Most items are handmade or 3D printed and may require time to prepare before shipping. Orders are typically processed within 3–7 business days, unless otherwise stated in the product listing.

Personalized, custom, or made-to-order items may require additional processing time.

Business days do not include weekends or holidays.

Shipping Rates

Shipping costs are calculated at checkout based on your order and selected shipping method.

Estimated Delivery

Once your order has shipped, delivery times depend on the shipping carrier and shipping method selected at checkout.

Please note that processing time and shipping time are separate. Carrier delays, weather, holidays, and other circumstances outside of our control may affect delivery times.

Tracking

When tracking is available, you will receive tracking information once your order has shipped. Please allow up to 24–48 hours for tracking information to update.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you notice an error in your shipping address, please contact us as soon as possible. We cannot guarantee that an address can be changed once an order has entered processing or has shipped.

Sparkle and Crown is not responsible for packages delivered to an incorrectly entered address.

Lost, Stolen, or Delayed Packages

Once a package has been transferred to the shipping carrier, delivery is handled by that carrier. If your tracking shows a delay, please allow additional time for the carrier to complete delivery.

If your package appears to be lost or is marked as delivered but cannot be located, please contact the shipping carrier and reach out to us so we can help determine the appropriate next steps.

Damaged Orders

If your order arrives damaged, please contact us as soon as possible and include clear photos of the item and packaging. We will review the situation and work with you toward an appropriate resolution.

Multiple Items

Orders containing multiple items may occasionally be shipped separately. If this occurs, you may receive more than one tracking number.

Questions?

If you have any questions about your order or shipping, please contact Sparkle and Crown through our Contact Us page. We’re happy to help!