Privacy Policy

At Sparkle and Crown, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.

Information We Collect

When you visit our website, place an order, subscribe to our emails, or contact us, we may collect information including:

  • Your name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment information (processed securely through our payment providers)
  • Order history
  • Device and browser information
  • IP address and cookies used to improve your shopping experience

How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Provide customer support
  • Send order confirmations and shipping updates
  • Improve our website and customer experience
  • Prevent fraudulent transactions
  • Send promotional emails if you choose to subscribe

Payment Security

Payments are processed through trusted third-party payment providers. Sparkle and Crown does not store your full credit card information.

Cookies

Our website uses cookies to improve functionality, remember your preferences, analyze website traffic, and provide a better shopping experience. You may disable cookies through your browser settings, though some features of the website may not function properly.

Sharing Information

We do not sell, rent, or trade your personal information.

We may share information only with trusted service providers who help operate our business, including payment processors, shipping carriers, email marketing providers, and Shopify. These providers may only use your information as necessary to perform their services.

We may also disclose information if required by law.

Email Marketing

If you subscribe to our newsletter, you may receive updates about new products, promotions, and special offers. You may unsubscribe at any time by clicking the unsubscribe link included in our emails.

Your Rights

Depending on where you live, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Withdraw consent for marketing communications

To make a request, please contact us using the information below.

Data Retention

We retain your information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our policies.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

Children's Privacy

Our website is not intended for children under the age required by applicable law, and we do not knowingly collect personal information directly from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.